Overview of the role

Safely installing, exchanging and maintaining smart meters, explaining to customers how they work and how to use energy more efficiently.

Details of standard


Dual Fuel Smart Meter Installer (Electricity & Gas)

Occupational profile

Dual Fuel Smart Meter Installation forms a key part of the Smart Government mandate to reduce carbon emissions and improve energy management. Dual Fuel Smart Meter Installers are responsible for the safe installation, exchange, commission, decommission and ongoing maintenance of Smart metering systems and associated equipment and communication systems.  This includes the explanation of how these work and giving up to date energy efficiency advice to the customer. The role is physical in nature, and may involve lifting and moving of equipment, working at heights and working in confined spaces.  This occupation entails carrying out a high level of safety critical activities whilst working in customer properties. Therefore there is a rigorous requirement for a disciplined, responsible and professional approach to work that provides customer service excellence at all times.

Individual employers will set the selection criteria for their apprenticeship and will include a recognised background check, equivalent to Criminal Record Bureau/Disclosure and Barring Service (CRB/DBS). The apprenticeship is demanding and employers will typically look for applicants who have gained a minimum of 2-4 GCSEs at grade C (including mathematics and English), or equivalent qualifications/experience.


This apprenticeship will typically take 14 months.

Qualifications/mandatory requirements

In order to progress to the end-point assessment the apprentice will need to be assessed against and achieve registration on the Gas Safe® Register and Meter Operators Code of Practice Agreement (MOCoPA). This is a legal requirement for the role and a required competency measure.

Apprentices without level 1 English and mathematics will need to achieve this level prior to completion of their apprenticeship.

Link to professional registration

In achieving a pass in this apprenticeship, the successful apprentice will be eligible to apply for membership with the Institution of Gas Engineers & Managers (IGEM) and the Institution of Engineering and Technology (IET).


This apprenticeship is level 2.

Review date

This standard will initially be reviewed within 3 years of publication.